Our team will be there to personally welcome you to Hibiscus Regal – just as soon as your step off the Norfolk Island airport bus!
We will personally check you in and familiarize you with the facilities in your apartment. If you’ve hired a car, we’ll give you the run down on where to sign up with your drivers licence etc.
We have a Hibiscus office located across the road from Hibiscus Regal at our sister property Hibiscus Crown. The office opens Monday to Friday from 8am, so we’re available for any questions or queries before you head out touring for the day.
To ensure you really can contact us at any time during your stay, each apartment comes with a local mobile phone for your personal use whilst on Norfolk. Our Guest Manager is literally available any time of day for queries or requests. We’re here to ensure you enjoy your stay at Hibiscus Regal. If there’s anything we can do to make your stay more enjoyable, please let us know.
We’ll stay in touch during your stay on the island and we’ll confirm departure procedures the day before you depart. All guests are personally checked out and farewelled by a member of our Hibiscus team. Our standard check out time is 10 AM, however we offer complimentary late check-outs whenever possible.
We look forward to welcoming you to Hibiscus Regal!